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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: September 17, 2020

A new study looks at how people in seven countries view the motives of the news media in covering the pandemic. Only in the United States is that a profoundly partisan question.
“In my experience in legacy media, the answer was to throw your hands in the air and say, ‘There’s not much we can do.’ Well, I don’t find that acceptable. We have to find ways to reach those audiences.”
Plus: Writers reveal problems at Chicago Magazine, and The Atlantic damages trust with transgender readers.