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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: March 17, 2022

“We want to serve people like our parents: Immigrants, monolingual Spanish speakers who have specific needs and many stories to tell but who are often left out of mainstream media.”
“Speaking to and incorporating more diverse experts and sources can address a lot of the disparities that exist in talking about people, but more than that, it can work to achieve a higher healthcare standard for a lot of people.”