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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Archives: March 31, 2022

“I was tired of getting poked in the chest for not doing anything wrong. And it was like, ‘You know what? If you want to keep poking me in the chest, let me purchase this paper for what it’s worth.'”
“Being so close to bankruptcy made people realize that what we were offering them was a treasure, but it was pretty fragile.”