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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Alastair Coote

Alastair Coote is a developer at the Guardian Mobile Innovation Lab.
“2016 and 2017 have been the years of news organizations fitting our content into other companies’ boxes in the quest for The Answer To All Of Our Problems — only to realize that tech giants get bored quickly and have no qualms leaving us holding a dozen additional mini-problems.”