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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Andrew Finlayson

Andrew Finlayson was a 2009-2010 John S. Knight journalism fellow at Stanford University where he studied the semantic web, video streaming, social media, and mobile technologies. He is a former director of online content for the Fox Television Stations and author of “Questions That Work” a book about succeeding in work by asking questions that has been translated into four languages.
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June 17, 2010