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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Astead W. Herndon

Astead W. Herndon is a national politics reporter for The New York Times.
“I’ve sat in enough panels, strategy sessions, and conference calls to remember how each moment follows a similar cadence: a period of concern and reflection that eventually gives way to the status quo.”