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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Amanda D. Lotz

Amanda D. Lotz is a professor of media studies at the Queensland University of Technology and a fellow at the Peabody Media Center.
“Social media and search give advertisers better tools to target messages to more precise groups of potential consumers. It is a phenomenally better mousetrap.”