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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Alisha Ramos

Alisha Ramos is a front-end designer at Vox Media.
“Surviving and thriving in a distributed platform world in 2016 will be important, but simply view it as an opportunity to extend and grow your brand and your revenue. By viewing it this way, your website won’t necessarily die — it will simply have more platforms leading back to it with readers who really, truly want to be there.”
“You’d be surprised at how many jokes in Slack have evolved into real stories or features on our sites.”