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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Anya Schiffrin

Anya Schiffrin is director of the media technology specialization at Columbia University’s School of International and Public Affairs.
“The current asymmetric relationship between the news media industry and technological platforms, makes it easy for the platforms to abuse their market power to the detriment of the media.”