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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Amy Schmitz Weiss & Cindy Royal

Amy Schmitz Weiss is an assistant professor in the School of Journalism & Media Studies at San Diego State University. Cindy Royal is an associate professor in the School of Journalism and Mass Communication at Texas State University in San Marcos. She will be a John S. Knight Journalism Fellow at Stanford in 2013-14.
Two journalism professors suggest approaches for training a new generation of journalists for the data-heavy work ahead of them.