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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Alexandra Wake

Alexandra Wake has been a journalist for 25 years. She’s worked in print, radio, television and online in Australia, South Africa, Ireland, and Dubai. She continues to work as a freelance broadcaster, but teaches full time at RMIT University.
It’s the latest blow to national wire services around the world — the little-noticed backbone of much of the reporting seen across media.
The Global Mail, launched with much hope less than two years ago, finds itself near closure after its main backer pulls out.