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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Brian Keegan

Brian Keegan is a post-doctoral research fellow in computational social science with David Lazer at Northeastern University. His research there examines how social media like Twitter and Wikipedia can be used to improve predictive models of electoral success as well as performing small group experiments using Facebook. He earned his Ph.D. in the Media, Technology, and Society program at Northwestern University’s School of Communication, where his dissertation examined the dynamic networks and novel roles which support Wikipedia’s rapid coverage of breaking news events like natural disasters, technological catastrophes, and political upheaval.
A researcher into editing patterns on Wikipedia compares the Connecticut school shooting to other acts of mass violence to see how coverage of breaking news gets done on the site.