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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Craig Silverman

Craig Silverman is founder of Regret the Error, a blog that reports on media errors and corrections, and trends regarding accuracy and verification. He also serves as director for content for Spundge, a content curation and creation platform used by newsrooms and other organizations. He has been a columnist for the Toronto Star, Columbia Journalism Review, The Globe And Mail, and BusinessJournalism.org.
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BuzzFeed’s fake-news reporter outlines some of the dangers ahead: “We have a human problem on our hands. Our cognitive abilities are in some ways overmatched by what we have created.”
When you commit to explaining the important issues in the news, you commit to a life of updating. What’s the best way to manage a corpus of news knowledge with an uncertain half-life?
Opportunities to debunk or verify abound, and the price for inaccuracy has never been higher, Craig Silverman argues.