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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Denise Searle

Denise Searle is an independent communications consultant. Her current projects include helping to develop a digital strategy for Oxfam and serving as part of the coordinating group for the communications strand of aids2031. She previously served as senior director of communications with Amnesty International and chief of UNICEF’s Internet, Broadcast and Image Section.
February 1, 2010