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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Eric Athas

Eric Athas is a producer at The Washington Post. Email: ericathas@gmail.com.
@ericathas
A case study of how Khan Academy changed how they worked — and what newsrooms can learn from how they tested new ideas, tackled challenges, and found success.
How can public radio make audio that breaks big on social media? A NPR experiment identified what makes a piece of audio go viral.
What happens to sharing when you break the most remarkable 30 seconds out of a 10-minute audio piece?
April 26, 2011