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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Emily Bell

Emily Bell is the director of the Tow Center for Digital Journalism at Columbia University’s Graduate School of Journalism. Previously, she was the director of digital content for Guardian News and Media.
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As the fourth estate goes digital, Columbia’s Tow Center director argues, it will question its reliance on third-party platforms.