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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Elise Hu

Elise Hu is a reporter at NPR covering the intersection of technology and culture.
“For users, why worry of a more feudal Internet when you can send amazing stickers to select groups of friends? For publishers, you get a direct connection with an untapped audience, with your updates dinging on their phones.”
“As journalism gets more one-to-one, causes become more personal, and communities divide into subsets of subsets, someone will find a metric to meet the moment.”