“To really be a reader-driven organization, every journalist that works there should be open to the knowledge, ideas, and concerns of their readers. You can’t outsource that interaction to an engagement editor.”
“When something happens, we write a story. When something else happens, we write a new story. News event? New story! New developments? New story! New responses? New story!”
“I’m not surprised that audiences think journalism’s highest aim is to hijack their attention and trick their eyeballs into spending a split second on banner ads.”
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Pfauth, Ernst-Jan. "Earn trust by working for (and with) readers." Nieman Journalism Lab. Nieman Foundation for Journalism at Harvard, 12 Dec. 2016. Web. 29 Mar. 2023.
APA
Pfauth, E. (2016, Dec. 12). Earn trust by working for (and with) readers. Nieman Journalism Lab. Retrieved March 29, 2023, from https://www.niemanlab.org/2016/12/earn-trust-by-working-for-and-with-readers/
Chicago
Pfauth, Ernst-Jan. "Earn trust by working for (and with) readers." Nieman Journalism Lab. Last modified December 12, 2016. Accessed March 29, 2023. https://www.niemanlab.org/2016/12/earn-trust-by-working-for-and-with-readers/.
Wikipedia
{{cite web
| url = https://www.niemanlab.org/2016/12/earn-trust-by-working-for-and-with-readers/
| title = Earn trust by working for (and with) readers
| last = Pfauth
| first = Ernst-Jan
| work = [[Nieman Journalism Lab]]
| date = 12 December 2016
| accessdate = 29 March 2023
| ref = {{harvid|Pfauth|2016}}
}}
