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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Glyn Mottershead and Martin Chorley

Glyn Mottershead is a senior lecturer in the School of Journalism, Media and Culture and Martin Chorley is a senior lecturer in the School of Computer Science and Informatics at Cardiff University.
“Every time a free tool goes freemium or a platform closes because it can’t make money, we’ve got an issue. What’s going to happen to the stories that tool feeds?”