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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Heidi Moore

Heidi Moore is U.S. finance and economics editor of The Guardian. Previously, she was New York bureau chief and Wall Street correspondent for public radio’s Marketplace.
“There’s a vast segment of America that wants to consume news, but isn’t as savvy and app-happy as journalists.”
“Instead of ‘news,’ journalism will be about ’emphasis,’ and each journalistic organization will define itself by how it defines ’emphasis.'”