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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Hong Qu

Hong Qu is a user experience designer who was part of the startup team that built YouTube. He is currently a visiting fellow at the Nieman Foundation, working on an application to help journalists and other users better follow stories though Twitter.
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Nieman Visiting Fellow Hong Qu analyzes the role social media played in breaking the news of the Boston Marathon attack.