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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Hanaa' Tameez

Hanaa’ Tameez is a staff writer at Nieman Lab. Before starting here, she worked at WhereBy.Us and the Fort Worth Star-Telegram.
@hanaatameez
“Thank goodness that the mandate will never be to look what’s getting the most Twitter likes.”
“The best reader is the one who reads you a lot.”
“If you’re doing it, do it properly. Don’t just add a few widgets, or overlay products and embeds, and call yourself accessible.”
“So much of podcast music is background, feels like filler sometimes, but with our composers, it never is.”
“We are bringing onto this platform — where people usually talk about their lost cat or that they’re looking for an apartment — serious news content sparking a new kind of conversation.”
“We feel like we really owe it to our readers to be honest about the stakes and to let them know that we truly cannot do this work without them.”
“Archiving materials still matters even in our digital age, primarily if the stories you explore provide a counter-narrative to the dominant society.”