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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Joellen Easton

Joellen Easton is business development manager for the Public Insight Network, part of American Public Media.
American Public Media has decided that Spot.us doesn’t work any more in today’s crowdfunding environment. But they also investigated what does — and laid out a model for others to use.