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Audience editors offer advice for “dispiriting” times in social and search
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Articles by Jeremy Gilbert

Jeremy Gilbert is director of strategic initiatives at The Washington Post.
“Technology will finally help journalists give their audience members a better version of the news article, one which favors understanding, not just informing.”
“All too often, publishers’ goal with media literacy programs is to train young audiences to like the news products those publishers already make, rather than adapt their products to evolving tastes.”
“It’s time for news on the internet to stop looking and reading like a digital newspaper from the 1990s.”
“More achievable projects — like feeding reporters story tips, automated tracking of data to uncover fraud, and scripts to keep published stories up-to-date — can make work easier for journalists.”