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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Johannes Klingebiel

Johannes Klingebiel works in the innovation team at the German newspaper Süddeutsche Zeitung.
“You might be forgiven for suspecting that news companies are more interested in appearing innovative than actually doing something new.”
“There’s a lesson to be learned here and it’s not about automation, but augmentation. Teaming up with AI, to become better, stronger, faster. To become a centaur.”