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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Jesse Knight

Jesse Knight was the CTO/CIO at Vice Media from 2012 to 2017 and is now consulting on media, technology, and how to efficiently scale companies.
Media companies are each independently trying to solve the same technical problems, rather than focusing on competing with Facebook. Is the usual answer to “buy or build?” changing?