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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Logan Jaffe

“New local newsrooms can be part of that revisiting. As they create their own histories in relationship to the communities they serve, they are well-suited to change the way history has been told.”
“In 2021, journalists must use history to report stories that proactively invite reckoning and, ultimately, accountability.”
“Sometimes it can be as simple as acknowledging, internalizing, and thoughtfully responding to emails, Facebook messages, and tweets from readers and community members.”