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Maybe you know that article is satire, but a lot of people can’t tell the difference
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Articles by Louise Story

Louise Story is editor of newsroom strategy and interim chief technology and product officer at The Wall Street Journal.
“In the case of commenting, we have concluded that overly focusing on the small subset of users who comment frequently and want no one intervening at all in their comments is costing us the opportunity of engaging with our much larger, growing, and diversifying audience.”