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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Mike Ananny

Mike Ananny is an associate professor at USC Annenberg, where he researches the public ethics of journalism infrastructures. He is the author of “Networked Press Freedom” (MIT Press) and a faculty affiliate with USC’s Center for Science, Technology, and Public Life. He holds a Ph.D. in Communication from Stanford, a master’s degree from the MIT Media Lab, and a bachelor’s from the University of Toronto.
@ananny
Generative AI systems act like “stochastic parrots,” using statistical models to guess word orders and pixel placements. That’s incompatible with a free press that commands its own words.
We’ve debated “access journalism.” Next up: “Access scholarship.”
“Could technology journalists be in service of something better than more speech, improved content moderation, unbiased algorithms, and consensual surveillance capitalism?”
“Instead of thinking about platform companies as the next generation of newspapers, radio stations, or TV channels, we should see them as entirely new entities that shapeshift constantly. Sometimes they are like cities, newsrooms, post offices, libraries, or utilities — but they are always like advertising firms.”
“If we see press freedom not as heroic isolations — journalists breaking free to tell truths to the publics they imagine — but as a subtler system of separations and dependencies that make publics, then we might see each era’s types of press freedom as bellwethers for particular visions of the public.”
“To hold future journalism accountable (not simply to describe its dynamics to interested readers), public editors must speak a new language of platform ethics that is part professional journalism, part technology design, all public values.”
The modern newspaper owner can exert control over their company through the infrastructure and design of the paper, Ananny argues.
“It certainly takes courage to speak — but it takes a different kind of courage to be silent, to listen, to trust, and speak when the time is right.”