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    Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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    Articles by Maria Bustillos

    Maria Bustillos is the author of Dorkismo and Act Like A Gentleman, Think Like A Woman.
    @mariabustillos
    “It’s true — I saw it on Facebook”
    “When my cousins’ Facebook timelines make no meaningful distinction between fact-checked magazine stories and flat-out lies from an AdSense scammer or a Fox News propagandist, the means by which meaningful public discourse can happen isn’t only damaged, it’s broken.”
    News isn’t for the billionaire few
    “Media should never be permitted to become a mere megaphone for the exclusive use of the rich to impose their views on the rest of us.”
    A return to subscriptions
    “Facebook now consists of a stream of advertisements interspersed with your friends’ wedding and baby photos. Why should this organization have any effect whatsoever on news, politics, or any other serious area of our culture?”
    News as a dynamic, living conversation
    “The most interesting thing about the cream rising to the top faster is that the best writers on a given subject can find each other faster.”
    July 21, 2011
    Marshall McLuhan, Superstar
    The McLuhan manner was to appear anywhere he found interesting, which is to say all over the place, and that willingness was as influential as his ideas.
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