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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Miguel Castro

Miguel Castro is senior officer, global media partnerships at the Bill & Melinda Gates Foundation.
“As media consumers, we have access to more and better content that we can ever digest in many lifetimes; the problem journalism faces is how most effectively to inform, engage, target, and influence the right audiences with the right content.”