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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Molly de Aguiar

Molly de Aguiar is program director for informed communities at the Geraldine R. Dodge Foundation and cofounder of the Local News Lab.
“If journalists want the public to listen, then journalists have to listen to the public. If journalists want the public to care, then journalists have to care about the public.”
“Foundations should provide operating and project support with few or no strings attached.”
“We need to fund more creativity in the newsroom. We also need to have more patience; building relationships — even for the most adept news organizations — takes time.”