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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Michael Maness

Michael Maness leads the Journalism and Media Innovation program at Knight Foundation. Previously, he was Gannett’s vice president of innovation and design.
“What is needed are newsrooms that can filter, verify, curate, and amplify social media for their audiences, in addition to journalists reporting in enterprising and contextual ways.”