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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Moreno Cruz Osório

Moreno Cruz Osório is cofounder of Farol Jornalismo.
“When a crisis comes knocking, people turn to journalism to make better decisions. This is what is happening with the climate emergency.”
Brazilian journalism will need to turn “awareness into new practices to reaffirm it as an institution capable of meeting the challenges imposed on Brazilian society.”
“2022 will be the year of a plural, accessible, inclusive journalism — and in being so, one that is more capable of representing the complexity of Brazil.”
“Awareness of the profound relationship between the health of the people and the right to information materialized the need to advocate for democracy.”
“Decentralizing major investigations not only makes stories more viable from an economic standpoint — it also extends their reach.”
“Electoral campaigns, especially that of the president-elected Jair Bolsonaro, accelerated a disintermediation process characteristic of the social internet.”
“Openness and transparency can help journalism reaffirm its value with the audience, creating the conditions to leverage new business models.”