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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Matt Sheehan

Matt Sheehan is director of the 21st Century News Laboratory at the University of Florida. He is a former assistant news editor at The Washington Post and previously worked in administration at University of Maryland’s Philip Merrill College of Journalism.
At the Journalism Interactive conference, journalism professors and practitioners discussed how to produce the kind of journalists the industry wants and needs.