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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by María Celeste Wagner and Pablo Boczkowski

María Celeste Wagner is a Ph.D. student in communications at the University of Pennsylvania’s Annenberg School for Communication. Pablo Boczkowski is a professor of communication studies at Northwestern University.
“We believe that impeachment stories will likely feel increasingly personal, passionate, and irritating to people as the proceedings unfold. For some, this will draw them in, while others will likely turn off from the news.”