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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Peter Bale

“There is still far too much vanity publishing or fire-and-forget reporting that may meet the egotistical needs of reporters or editors but not the needs of readers or your businesses.”
“Those who moved fast over the past five years will come out on top, and those who didn’t will struggle, fire staff, and disappoint customers and advertisers with clunky sites, second-grade apps, and increasingly thin newspapers they’ll still try to charge the earth for.”
“It’s no accident that academic and journalist Peter Pomerantsev’s first book, about the wild days of journalism in Russia, was called ‘Nothing Is True and Everything Is Possible.’”
“Revenue flows almost solely to the platforms and ‘time-honored’ media brands.”