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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Ray Soto

Ray Soto is design director of emerging technologies at Gannett.
“This isn’t a 2025-and-beyond journalism prediction — it’s here now.”
“2018 is the year we all need to stop making excuses and jump head first into the unknown. We must embrace these technologies and understand the future of media will not be driven by what we’re already comfortable with.”
“If your production teams haven’t already heard of these terms, get to know them: ambisonics, stereoscopic rendering, and photogrammetry will be standard by the end of the year.”