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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Shannon McGregor

Shannon McGregor is an assistant professor of communication at the University of Utah.
“Whether they center their reporting on elected officials or everyday Americans, journalists are faced with a nearly impossible choice when it comes to the Republican Party.”
“When journalists cover tweets from the president — as they often do — they almost always fact-check the claims Trump makes in his tweets. The same must go for social media posts from the public.”