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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles by Shaydanay Urbani and Nancy Watzman

Shaydanay Urbani is partnerships and programs manager for First Draft. Nancy Watzman is director of the media consultancy Lynx LLC
“Again and again, we found that the most damaging misinformation narratives started as local rumors, memes, and misleading photos — repackaged and reshared across the country.”