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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Some findings from RISJ’s 2024 Digital News Report.
“We are…deeply worried that despite this partnership, OpenAI may be downplaying rather than elevating our works,” Business Insider’s union wrote in a letter to management.
“If you’re doing it, do it properly. Don’t just add a few widgets, or overlay products and embeds, and call yourself accessible.”
While the sector is still growing, that growth is slowing, by some metrics. And audience data for 2023 shows that across all outlets surveyed, average monthly web traffic fell.
“This is truly a jointly owned responsibility among the business side and editorial.”
“I see, every week, some example of where the two don’t understand each other. Each of them needs to shift a little bit.”
“We feel like we really owe it to our readers to be honest about the stakes and to let them know that we truly cannot do this work without them.”