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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged alerts (5)

Ten years ago today, a new app arrived to strip the “media” out of social media, reducing messaging to two little letters. It burned bright, but not for long.
“In the 24-hour news cycle, a glut of crisis narratives keeps us on edge. How can we avoid cognitive burnout while getting the news we need?”
New research on how news organizations are using (and abusing?) push notifications.
Innovation on mobile is great, but we need new and better ways to judge whether what we’re trying is working.