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Phelps, Andrew. "This is how The New York Times is using bots to create more one-to-one experiences with readers." Nieman Journalism Lab. Nieman Foundation for Journalism at Harvard, 26 Apr. 2017. Web. 2 Apr. 2023.
APA
Phelps, A. (2017, Apr. 26). This is how The New York Times is using bots to create more one-to-one experiences with readers. Nieman Journalism Lab. Retrieved April 2, 2023, from https://www.niemanlab.org/2017/04/this-is-how-the-new-york-times-is-using-bots-to-create-more-one-to-one-experiences-with-readers/
Chicago
Phelps, Andrew. "This is how The New York Times is using bots to create more one-to-one experiences with readers." Nieman Journalism Lab. Last modified April 26, 2017. Accessed April 2, 2023. https://www.niemanlab.org/2017/04/this-is-how-the-new-york-times-is-using-bots-to-create-more-one-to-one-experiences-with-readers/.
Wikipedia
{{cite web
| url = https://www.niemanlab.org/2017/04/this-is-how-the-new-york-times-is-using-bots-to-create-more-one-to-one-experiences-with-readers/
| title = This is how The New York Times is using bots to create more one-to-one experiences with readers
| last = Phelps
| first = Andrew
| work = [[Nieman Journalism Lab]]
| date = 26 April 2017
| accessdate = 2 April 2023
| ref = {{harvid|Phelps|2017}}
}}
