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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged Ben Thompson (15)

Yellow Brim wants to tackle the pain points in newsletter production — and there are plenty.
Plus: The impact of bad true crime podcasts, programmatic advertising is coming for your show, and the first children’s podcast festival.
Plus: WBEZ tries to turn a podcast into a franchise, Science Friday joins WNYC Studios, and Gimlet opens up the HBO playbook.
Consider this a roadside guide to accidents of history as evidenced by the collisions between newspapers and Google and Facebook.
“As a businessman, I try to run this like a Main Street shop. If you’re a subscriber and you have some issue, I need to respond to those issues promptly, as if it was your neighborhood hardware store. That’s part of my job.”
Plus: Gimlet announces a new slate of shows, NPR focuses on internal talent development, and Audible puts one of its shows outside the paywall.
Plus: A look at the podcast network Relay FM, Questlove gets a new gig, and new open tools for transcriptions and tagging.
Plus: New big-picture views from Pew, Malcolm Gladwell hits the promo circuit, and more growth in branded podcasts.
“Our idea was that we were going to create one of these things in a classic format and see if there was enough interest to sustain it.”