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The future of local news is “civic information,” not “declining legacy systems,” says new report
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Articles tagged cancellations (5)

The same-day cancellation rate likely includes subscribers who only wanted access to one article, or who felt the full paid experience was lacking after a quick look around. New data suggests some just really hate the idea of auto-renewal.
Most U.S. news organizations won’t let readers cancel online. The Federal Trade Commission wants that to change.
We found that the primary stated reason was money, followed by political or ideological concerns.
From AdAge to the Wyoming Tribune Eagle.
As a news consumer, you are less likely to be able to cancel online than you are to get a please-stay pitch from a customer service rep on the phone.