Nieman Foundation at Harvard
HOME
          
LATEST STORY
A year in, The Guardian’s European edition contributes 15% of the publisher’s pageviews
ABOUT                    SUBSCRIBE

Articles tagged cancellations (6)

The same-day cancellation rate likely includes subscribers who only wanted access to one article, or who felt the full paid experience was lacking after a quick look around. New data suggests some just really hate the idea of auto-renewal.
Most U.S. news organizations won’t let readers cancel online. The Federal Trade Commission wants that to change.
We found that the primary stated reason was money, followed by political or ideological concerns.
From AdAge to the Wyoming Tribune Eagle.
As a news consumer, you are less likely to be able to cancel online than you are to get a please-stay pitch from a customer service rep on the phone.