“This research suggests people make judgments about a news site based on the predominant tone of the comments, not on whether the first comments are civil or uncivil.”
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Schmidt, Christine. "It doesn’t take a ton of nasty comments to sink a reader’s perception of a news site." Nieman Journalism Lab. Nieman Foundation for Journalism at Harvard, 24 Jan. 2019. Web. 10 Dec. 2019.
APA
Schmidt, C. (2019, Jan. 24). It doesn’t take a ton of nasty comments to sink a reader’s perception of a news site. Nieman Journalism Lab. Retrieved December 10, 2019, from https://www.niemanlab.org/2019/01/it-doesnt-take-a-ton-of-nasty-comments-to-sink-a-readers-perception-of-a-news-site/
Chicago
Schmidt, Christine. "It doesn’t take a ton of nasty comments to sink a reader’s perception of a news site." Nieman Journalism Lab. Last modified January 24, 2019. Accessed December 10, 2019. https://www.niemanlab.org/2019/01/it-doesnt-take-a-ton-of-nasty-comments-to-sink-a-readers-perception-of-a-news-site/.
Wikipedia
{{cite web
| url = https://www.niemanlab.org/2019/01/it-doesnt-take-a-ton-of-nasty-comments-to-sink-a-readers-perception-of-a-news-site/
| title = It doesn’t take a ton of nasty comments to sink a reader’s perception of a news site
| last = Schmidt
| first = Christine
| work = [[Nieman Journalism Lab]]
| date = 24 January 2019
| accessdate = 10 December 2019
| ref = {{harvid|Schmidt|2019}}
}}
