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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged commenters (8)

The bright side (?): Women don’t seem to face a higher credibility penalty from a mean comment than men do.
“When you moderate out the hate speech and the personal attacks, you actually end up hearing from a wider group of people.”
Rather than pay $180 a year to kvetch on site, readers headed for social networks. Says the editor: “In fact, the very point was to get them, and these comments, off my pages.”
November 16, 2010
September 14, 2010