Schmidt, Christine. "Follow up with your fans (and your ex-fans): Here’s how to create a successful culture of listening in your newsroom." Nieman Journalism Lab. Nieman Foundation for Journalism at Harvard, 4 Sep. 2018. Web. 20 Sep. 2023.
APA
Schmidt, C. (2018, Sep. 4). Follow up with your fans (and your ex-fans): Here’s how to create a successful culture of listening in your newsroom. Nieman Journalism Lab. Retrieved September 20, 2023, from https://www.niemanlab.org/2018/09/follow-up-with-your-fans-and-your-ex-fans-heres-how-to-create-a-successful-culture-of-listening-in-your-newsroom/
Chicago
Schmidt, Christine. "Follow up with your fans (and your ex-fans): Here’s how to create a successful culture of listening in your newsroom." Nieman Journalism Lab. Last modified September 4, 2018. Accessed September 20, 2023. https://www.niemanlab.org/2018/09/follow-up-with-your-fans-and-your-ex-fans-heres-how-to-create-a-successful-culture-of-listening-in-your-newsroom/.
Wikipedia
{{cite web
| url = https://www.niemanlab.org/2018/09/follow-up-with-your-fans-and-your-ex-fans-heres-how-to-create-a-successful-culture-of-listening-in-your-newsroom/
| title = Follow up with your fans (and your ex-fans): Here’s how to create a successful culture of listening in your newsroom
| last = Schmidt
| first = Christine
| work = [[Nieman Journalism Lab]]
| date = 4 September 2018
| accessdate = 20 September 2023
| ref = {{harvid|Schmidt|2018}}
}}
