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MLA

Schmidt, Christine. "Follow up with your fans (and your ex-fans): Here’s how to create a successful culture of listening in your newsroom." Nieman Journalism Lab. Nieman Foundation for Journalism at Harvard, 4 Sep. 2018. Web. 27 Mar. 2023.

APA

Schmidt, C. (2018, Sep. 4). Follow up with your fans (and your ex-fans): Here’s how to create a successful culture of listening in your newsroom. Nieman Journalism Lab. Retrieved March 27, 2023, from https://www.niemanlab.org/2018/09/follow-up-with-your-fans-and-your-ex-fans-heres-how-to-create-a-successful-culture-of-listening-in-your-newsroom/

Chicago

Schmidt, Christine. "Follow up with your fans (and your ex-fans): Here’s how to create a successful culture of listening in your newsroom." Nieman Journalism Lab. Last modified September 4, 2018. Accessed March 27, 2023. https://www.niemanlab.org/2018/09/follow-up-with-your-fans-and-your-ex-fans-heres-how-to-create-a-successful-culture-of-listening-in-your-newsroom/.

Wikipedia

{{cite web
    | url = https://www.niemanlab.org/2018/09/follow-up-with-your-fans-and-your-ex-fans-heres-how-to-create-a-successful-culture-of-listening-in-your-newsroom/
    | title = Follow up with your fans (and your ex-fans): Here’s how to create a successful culture of listening in your newsroom
    | last = Schmidt
    | first = Christine
    | work = [[Nieman Journalism Lab]]
    | date = 4 September 2018
    | accessdate = 27 March 2023
    | ref = {{harvid|Schmidt|2018}}
}}