Nieman Foundation at Harvard
HOME
          
LATEST STORY
“The way we raise the money at The Guardian is different than any place I’ve ever been”
ABOUT                    SUBSCRIBE

Articles tagged customer relationship management (1)

“They said: ‘We don’t have a CRM. We have a plugin that manages who’s paid, and we have Mailchimp to email people.’ Honestly, that moment when they said ‘send us a CSV,’ we realized this was nuts.”