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Why “Sorry, I don’t know” is sometimes the best answer: The Washington Post’s technology chief on its first AI chatbot
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Articles tagged David Folkenflik (9)

“It’s information. But it’s not news.”
Tribune Publishing wants to sell at a higher price, but it will likely have trouble finding someone willing to pay it.
Tronc is getting a big premium for its flagship asset, and the Times is getting a return to private, local ownership. But a lot of questions remain about where Patrick Soon-Shiong will take his new prize.
As Tronc dispatches yet another leadership team, attention returns to bigger questions about the company’s strategies. Can new editor Jim Kirk soothe the riled-up newsroom?
The Tronc rollercoaster continues: Just as it tries to unveil a familiar strategy (“gravitas with scale”!), its top digital leader’s past catches up with him.
A step back to look at the news lessons of this summer.
Putting a person at the controls increased traffic and engagement by just about every measure. Now the question becomes: Is that boost worth the extra human effort?
Plus: Tech billionaires in journalism, David Pogue’s jump to Yahoo, and the rest of this week’s news in the journalism and tech worlds.
It’s easy to focus on all the bad news about the news business. But there are some reasons for optimism poking through the clouds.